Metropole Bangkok

NOT A 5-STAR HOTEL. DON'T BE FOOLED! WE CHECKED OUT ON THE CHECK IN DAY! When checking into the hotel, whilst the lobby looked very nice, the staff had very poor English and there was a not so discreet brothel by the reception. This is "the bachelor - male privilege", also observed 'ladies' walking in and out of there. The room was very small for a "delux" room. King size bed which was nice but other than that, the room was in a state if disrepair even the staff said it was newly renovated. There were lots of stains in the countertop and the bathroom sink was dirty. There was water on the bathroom floor at check in. We also noticed the staff cleaning the room next to ours were making lots of noises and were disruptive. When we asked them to lower their voices, we were met with sarcasim and mockery. We asked to check out on the same day we checked in, they were kind enough to give the full refund however the attitude showed that the complaints we made were normal and the complaints were not addressed. The found a similar complaint to ours from 2019, the manager responded and said they will be addressed which clearly had not happened.

Stayed here is 2018 and was a really nice hotel back then, however now it’s a really tattered, tired and run down hotel. For the price I’d highly recommend you look elsewhere. The room was dirty, shower had thick dirty silicon around the glass, toilet leaked, floor was cheap vinyl that was coming apart. There are rooms for 800b much better than this place. For the condition of the rooms, it’s way overpriced. This hotel is not 5 star. If you want a nice hotel, go a few mins down the road to The Landcaster Hotel. We stayed there before flying out of Bkk, kills Metropole.